Terms of Use

1. Agreement to these Terms

These Terms are an agreement between you and Polaris Intelligence. By accessing or using Polaris, you agree to these Terms and acknowledge the Privacy Policy. If you do not agree, do not use the service. If you use Polaris for an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

2. Eligibility and accounts

You must be legally capable of entering into these Terms. You must provide accurate account information, protect your credentials, and promptly notify Polaris of suspected unauthorized use. You are responsible for activity under your account and for ensuring that your use complies with laws and policies applicable to you.

Access to a team or shared workspace is controlled by its owners and administrators. Invitations may be used only by their intended recipients. Account access is personal unless Polaris expressly enables a shared or service account.

3. Permitted use

Subject to these Terms, Polaris grants you a limited, non-exclusive, non-transferable, revocable right to access and use the service for lawful internal research, analysis, diligence, monitoring, journalism, or educational purposes. This right does not transfer ownership of Polaris or its content.

4. Prohibited use

You may not:

• use Polaris unlawfully, fraudulently, or to harm another person or system;
• circumvent authentication, permissions, usage limits, or security controls;
• probe, scan, disrupt, overload, or introduce malicious code into the service;
• access another user’s account, private notes, team, or workspace without authorization;
• scrape, crawl, harvest, bulk download, mirror, republish, resell, or create a substitute database or competing service from Polaris content without written permission;
• use automated access, Polaris content, or exports to train or evaluate a machine-learning model without written permission, except where applicable law expressly prevents this restriction;
• remove attribution, copyright, provenance, or source notices;
• upload material you do not have the right to use or disclose; or
• upload classified information, export-controlled technical data, personal data you are not authorized to process, or confidential information contrary to an obligation owed to another party.

Limited automated indexing by conventional public search engines is permitted when it respects published technical controls. Separate written terms may govern API or bulk-data access.

5. Research content and forecasts

Polaris provides structured research, public-source records, summaries, relationships, estimates, forecasts, and analytical views for informational purposes. Information may be incomplete, delayed, disputed, changed by a source, or affected by extraction, classification, reconciliation, and editorial judgment. A citation indicates the source used; it does not guarantee that a statement is complete or correct.

Forecast dates, quantities, likelihood scores, budgets, capacities, and other estimates are uncertain and are not promises or guarantees of future performance. You should review the cited sources and independently verify information before relying on it.

6. Polaris intellectual property

Polaris and its licensors retain all rights in the service, including its software, design, original writing, taxonomies, selection, coordination, arrangement, and other protectable elements. These Terms do not grant a right to use Polaris names, logos, or branding. Rights in individual facts and public-domain materials remain governed by applicable law, but access to those materials does not authorize copying protectable Polaris content or the database as a whole.

7. Third-party material

Polaris identifies and links to third-party publications, documents, websites, names, logos, products, and trademarks. Those materials remain the property of their respective owners. Their appearance does not imply sponsorship, endorsement, affiliation, or approval of Polaris, and Polaris does not endorse every statement in a linked source. Third-party services and websites are governed by their own terms and policies.

8. Your content

As between you and Polaris, you retain the rights you have in notes, comments, custom fields, files, and other content you submit (“User Content”). You grant Polaris a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, and display User Content only as reasonably necessary to provide, secure, maintain, and support the service and comply with law.

You represent that you have the rights and permissions needed to submit User Content and to grant this license. Your private content remains subject to applicable access controls. Content submitted to a shared team or workspace may be viewed, copied, edited, exported, or retained by authorized collaborators according to their roles and the workspace’s governance.

9. Feedback and corrections

If you provide ideas or feedback about Polaris, you permit us to use them without restriction or compensation. To request review of a public intelligence record, identify the record, explain the issue, and provide supporting sources through the creator contact link on the About page. Polaris may evaluate, correct, annotate, or decline a request in its editorial judgment.

10. Changes, availability, and termination

Polaris may add, change, suspend, limit, or discontinue features or content at any time. We may suspend or terminate access when we reasonably believe you violated these Terms, created risk for Polaris or another person, or when required by law. You may stop using Polaris at any time and may request account deletion through Account → Security & privacy. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, liability limits, and dispute provisions.

11. Disclaimers

To the fullest extent permitted by law, Polaris is provided “as is” and “as available.” Polaris disclaims all express and implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, availability, and security. Polaris does not warrant that the service will be uninterrupted, error-free, or free of harmful components, or that any source, record, estimate, or forecast is accurate.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you. Nothing in these Terms excludes rights that cannot lawfully be excluded.

12. Limitation of liability

To the fullest extent permitted by law, Polaris and its operator, contributors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, opportunity, or business interruption, arising from or related to the service, even if advised that such damages were possible.

To the fullest extent permitted by law, their total aggregate liability for all claims arising from or related to Polaris will not exceed the greater of 100 US dollars or the amount you paid Polaris for the service during the 12 months before the event giving rise to the claim.

These limits do not apply where prohibited by law or to liability that cannot lawfully be limited.

13. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless Polaris and its operator from third-party claims, damages, liabilities, costs, and reasonable legal fees arising from your User Content, your unlawful or unauthorized use of the service, or your material violation of these Terms. This section does not apply to the extent a claim results from Polaris’s own unlawful conduct and does not limit non-waivable consumer rights.

14. Governing rules and disputes

Applicable law governs these Terms without overriding mandatory consumer protections in your place of residence. Before filing a claim, you and Polaris agree to make a good-faith effort to resolve the issue informally. Any unresolved dispute may be brought in a court of competent jurisdiction. Nothing in this section prevents either party from seeking urgent injunctive relief or using an eligible small-claims procedure.

15. General terms

If part of these Terms is unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without written permission; Polaris may assign them in connection with a reorganization, merger, acquisition, or transfer of the service. These Terms, together with policies expressly incorporated by reference, are the entire agreement about your use of Polaris unless separate written terms apply.

16. Changes to these Terms

We may update these Terms as the service changes. We will post the revised Terms here and update the effective date. If a change materially affects existing account users, we will provide additional notice when reasonably practicable or required by law. Continued use after revised Terms take effect constitutes acceptance to the extent permitted by law.