Marlink Group is a leading provider of end-to-end managed connectivity and IT solutions, operating through its Maritime and Land divisions. It delivers smart network solutions by sourcing space capacity from Satellite Network Operators, and provides services such as VSAT, IT, cyber security, and cloud solutions. Marlink serves maritime and enterprise customers globally, including shipping, offshore, oil & gas, and humanitarian sectors, partnering with companies like Intelsat and Eutelsat to enhance its service offerings.
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Marlink's customers are upgrading onboard networks to include LEO systems from Starlink or Eutelsat OneWeb alongside VSAT, 0.004 kg/0.005 kg, and terrestrial fiber services.
Marlink Security Operations Centre registers around 70,000 alerts in an average three-month period, of which about 50% constitute high-severity incidents.
Marlink provides a local approach for customer support that is strategically coordinated to bring the company closer to customers.
The addition of new solutions and services from Marlink requires advanced expertise in connectivity, managed networks, cloud access, cybersecurity, IoT, and applications.
The MNOC in Bratislava is now aligned with the 24x7 service provided by the MNOC at Eik teleport in Norway and the Marlink IT Solutions Support in Manila.
The six new Marlink customer support centers will be established in Houston, Bratislava, Athens, Dubai, Singapore, and Tokyo.
New Regional Customer Support Centers from Marlink will provide 24x7x365 assistance for all solutions from the Marlink possibility platform.
Marlink is expanding its 2nd Level Maritime Network Operations in Bratislava to a 24x7 coverage model.
Marlink is expanding its global service support network in strategic maritime locations.
The expansion of customer support operations increases benefits to Marlink customers by shortening response times and providing a single point of contact.
Marlink has consistently increased its share of the maritime, energy, and offshore markets.
Marlink installed a complete hybrid network solution for the French expedition cruise company Exploris onboard Exploris One during the vessel’s refit in Valparaiso, Chile.
Tore Morten Olsen is the President of Maritime at Marlink.
Marlink's technical team organized the installation of antennas, below decks equipment, and integration to the ship’s network during the extensive refit of Exploris One.
Marlink provided the hybrid solution for Exploris One to support the vessel’s operations and enable guests to share their experiences.
The hybrid network solution for Exploris One is designed to deliver complete coverage and connectivity to the expedition cruise ship, including LEO from Eutelsat OneWeb, Starlink, and Iridium, Marlink GEO VSAT, TV-RO, and 5G GSM services.
Marlink upgraded the smart hybrid VSAT installation on the seismic research vessel Ramform Hyperion to provide an uplink speed of more than 250 megabits per second using GEO VSAT.
The data transfer used Marlink’s network of high-throughput GEO satellites with a focus on delivering data at the required speed specifically to shore.
Marlink has managed satellite network services for Société Publique Locale pour l’Aménagement Numérique de la Guyane (SPLANG) since 2017.
Marlink completed the integration of Starlink and Eutelsat OneWeb LEO internet services on PONANT’s Le Commandant Charcot to provide three LEO solutions for the ship’s polar itineraries.